3Com Megahertz
Access Point User Guide
Online Technical Services 

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Online Technical Services

3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:

World Wide Web Site

Access the latest networking information on the 3Com Corporation World Wide Web site by entering the URL into your Internet browser:

http://www.3com.com/

This service provides access to online support information such as technical documentation and software library, as well as support options ranging from technical education to maintenance and professional services.

3Com FTP Site

Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your FTP client:

3Com Bulletin Board Service

The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

     

    Country

    Data Rate

    Telephone Number

     

    Country

    Data Rate

    Telephone Number

    Australia

    Up to 14,400 bps

    61 2 9955 2073

     

    Japan

    Up to 14,400 bps

    81 3 3345 7266

    Brazil

    Up to 14,400 bps

    55 11 5181 9666

     

    Mexico

    Up to 28,800 bps

    52 5 520 7835

    France

    Up to 14,400 bps

    33 1 6986 6954

     

    P.R. of China

    Up to 14,400 bps

    86 10 684 92351

    Germany

    Up to 28,800 bps

    4989 62732 188

     

    Taiwan, R.O.C.

    Up to 14,400 bps

    886 2 377 5840

    Hong Kong

    Up to 14,400 bps

    852 2537 5601

     

    U.K.

    Up to 28,800 bps

    44 1442 438278

    Italy

    Up to 14,400 bps

    39 2 27300680

     

    U.S.A.

    Up to 53,333 bps

    1 847 262 6000

ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, use the following number:

1 847 262 6000

3Com Facts Automated Fax Service

The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3Com Facts using your Touch-Tone telephone:

1 408 727 7021